The GDPR is a regulation intended to strengthen and unify data protection for everyone within the European Union (EU). The GDPR requires greater openness and transparency from companies on how they collect, store and use personal data, while also imposing tighter limits on the use of personal data.

Transferring information outside of the European Economic Area (EEA)

Tailor Made does not typically transfer your Personal Data outside of the EEA. However, on a limited basis, we may transfer your Personal Data we collect, in connection with a contracted service to the United States of America and Canada.

We take your security of your Personal Data very seriously and always ensure that the appropriate safeguards are in place to protect your Personal Data and fundamental freedoms.

What personal data does Tailor Made collect?

Personal data means any information about an individual from which that person can be identified.

In order for Taylor Made to provide our products, services and events, depending on which you select, we may collect the following types of Personal Data:

  • Name
  • Job title
  • Phone number(s)
  • Email address(es)
  • IP address(es)
  • Data provided by cookies and other similar technologies

Your rights in connection with your personal data

You can ask us to do certain things with your Personal Data such as provide a copy of it, correct it or even delete it. There may be occasions where we cannot comply with a request and we will tell you if this is the case and give our reasons. This will usually be for legal or regulatory reasons.

Under certain circumstances you have the right to:

Request access to your Personal Data; This is also known as a Subject Access Request. This enables you to confirm whether we hold and process your Personal Data and receive a copy of the Personal Data we are processing and certain information about how we use your Personal Data.

Request correction of the Personal Data we hold about you; This enables you to have any incomplete or inaccurate information we hold about you updated.

Request the removal of your Personal Data; This is also known as the Right To Erasure. You can ask us to delete or remove your Personal Data where the processing is no longer necessary, or where you have withdrawn consent, or the processing is unlawful. However in some cases, if we have another legal basis or legitimate interest for processing your Personal Data, we may not be able to comply.

Object to the processing of your Personal Data; You have the right to object to us processing your Personal Data where we are doing so:

  • Based on our legitimate interest
  • For direct marketing purposes

Please note that by exercising this right, it is possible that Taylor Made will no longer be able to continue to provide its products or services, or administer its contact with you.

Request the transfer of your Personal Data to another party; In certain circumstances, you may ask us to transfer your Personal Data to a third party.

It is important that the Personal Data that we hold about you is accurate and current. Please keep us informed if your Personal Data changes.

How long do we keep personal data for?

Tailor Made will retain your Personal Data for as long as necessary to provide products, services, events and other updates to fulfil transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements.

Because these needs can vary for different data types in the context of different products or services, actual retention periods can vary significantly.

How do we ensure the security of personal data?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. In addition, we limit access to your personal data to employees of Tailor Made who have a business need to access or use your information.

Does Tailor Made sell or share personal data with third parties?

Tailor Made does not, by default, sell or share your Personal Data with third parties. Where there are exceptions to this, you will be clearly notified and we will request your explicit consent to do so.

We may process and share your Personal Data that we hold about you without your knowledge or consent where this is required or permitted by law.