Our Directors

Tailor Made’s success lies in our ability to assemble the right team of directors and IT professionals.

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Darren Scott-Healey
CEO

Darren Scott-Healey is an accomplished, experienced and widely networked executive leader, with a proven ability to build and lead teams who define, create and deliver results. Darren has a track record in delivering outstanding customer and employee satisfaction that creates sustainable and repeatable long-term financial value.

Prior to Peach Technologies and Tailor Made, Darren was a key player in the sale of Pure Telecommunications Ltd in 2000. He also founded, and sold, Logicom Systems to Daisy PLC in 2006.

Darren has an executive level business acumen based on 30 years of skills and experience gained in a diverse range of technical and commercial director roles within the communications industry. Ability to rapidly and confidently work and deliver across numerous countries, company functions and business sectors.

After acquiring Taylor Made Computer Solutions in August 2018, Darren is now CEO of one of the UK’s leading IT and communications service providers. Whilst he is focused on building the business organically, he is also looking for other growing businesses to acquire.

Ian Brown
Chairman

Ian is an established entrepreneur, investor, chairman and business leader operating in both the broader technology, and IT and communications services sectors.

Apart from being the Chairman and a major investor in TMT, Ian is also the Chairman of PE backed Air IT – a Nottingham based managed services provider.  Most recently Ian was also Executive Chairman of SecureData – the UK’s largest independent cybersecurity services and solutions provider which was acquired by the Orange group in 2019. Prior to this Ian has operated as a CEO and Chairman for over 25 years very often working in partnership with PE institutions.

He created and led Axell Wireless – which became one of the world’s leading manufacturers of wireless coverage solutions exporting products to over 150 countries – before it was acquired by Cobham plc in 2013 for £85m. Ian was CEO of Redstone plc, a circa £100m LSE quoted telecoms services provider where he led the rescue and transformation of the group. Previously in 1995 Ian created Fastnet Group, a specialist network communications company that was sold in 2000 returning investors 10 X their investment.

Tom Houston
Sales Director

With over 15 years of experience in the technology space, Tom Houston heads up the sales division for Tailor Made Technologies.

Tom has a deep breadth of sales experience across all sales areas, in a career that began in 2006 as a junior sales representative for the connectivity division. From there, Tom held a number of positions with varying and progressing responsibilities, before embarking on a new challenge in 2014 which saw him take a tech start-up to a nationally recognised outfit due to outstanding sales performance and revenue growth over 24 months.

In 2016 Tom returned to Peach and resumed his position as Sales Director. Together with Darren and the board, Tom is responsible for the overall sales strategy with a focus on sales processes, product selection and above all improving sales performance and business growth.

As a student of sales, Tom’s passion lies in the development of others, which is why he has an active role in the recruitment, mentoring and ongoing support of his people.

Joe Jeffers
Chief Financial Officer

Joe Jeffers works with the board and management team with a focus on EBITDA growth, cash & working capital optimisation and overall business performance. He is also responsible for managing and developing the finance team and overseeing HR and H&S.

Joe is a fellow of the ACCA and has a hands-on approach to operations as CFO. Joe has a varied background in finance over the past 20 years; starting with banking at Barclays followed by three years undertaking financial due diligence assignments for corporates, banks and PE institutions.

Latterly he acted as corporate finance advisor to businesses and investors, with particular focus on marine, transport, manufacturing and technology sectors. Joe then became CFO of an international, private equity-backed buy and build in the marine safety sector seeing it become the 3rd largest in its market.

Most recently, he joined the Taylor Made business in September 2016 and was pivotal in the initial re-focus of operations to the ultimate sale to Peach in August 2018.

Sam McCarthy
Key Account Director

Sam’s role as Key Account Director allows him to work closely with our customers and Account Management team to ensure the strategic partnerships built over many years are maintained and developed. As well as working closely with our customers, Sam actively reports to the board to offer a deeper understanding on how we can provide additional value around our products and services and the overall customer experience.

Sam has over 15 years’ experience working within the IT & Communications industry and has worked for the Tailor Made group for over 7 years, initially in an Account Management role and, most recently, in the Sales Manager role. Sam brings significant experience to the management team and board of directors at TMT.

Lee Whitcher
Operations Director

As Operations Director, Lee Whitcher oversees all our Operations teams here at Tailor Made.

Lee has been in the IT industry since he left school in 2003, starting out as a cable installer. Lee progressed into Data Centre roles with Redstone and Aptum, eventually working his way through the ranks to become the leader of a global infrastructure team. Lee has overseen multiple large projects, including an infrastructure migration spanning multiple data centres and the roll out of a new SAN Storage platform globally.

After joining us in November 2020 as Operations Manager he swiftly made changes to our Service Desk team which saw our SLA’s and Customer Satisfaction scores improve. Lee prides himself on developing staff and has promoted 12 engineers in 18 months.

Lee was promoted to Operations Director in June 2022 and continues to drive improvements, so that our customers receive exceptional support.

 

 

 

Steve Fenner
Billing Director

As Billing Director, Steve Fenner heads up the billing and contracts teams within Tailor Made; overseeing supplier agreements and invoices to ensure the highest quality and efficiency of the recurring monthly invoices to our customers.

Steve has worked in the telecommunications industry for over 25 years and has been responsible for introducing new products into the companies’ portfolio from the very beginning.

Steve is now head of the Product Board, where products and services undergo a rigorous selection process and must be approved by our product board before we add them to our portfolio.

Steve has extensive experience in leading successful, customer focused, technical teams in IT and Telecoms. Steve also specialises in wide area networks, cloud computing, data intelligence and unified communications in enterprise businesses.