Phone: 0800 988 2002

Keep your telephone communications flowing with Tailor Made’s expert support

Our telephony maintenance and support services give customers peace of mind, safe in the knowledge that we will resolve any problems quickly and efficiently, should they occur.

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Our telecoms maintenance service is provided with our comprehensive service level agreements and is available around the clock 365 days a year.

24/7/365 Support

Established & Reliable

Disaster Recovery Solutions

Regulated & Approved

Why TMT Managed Telephony Support?

Leveraging our ITIL accredited service desk, Tailor Made is fully committed to the highest standard of support.

Managed Telephony Benefits

  • Accredited
    Fully qualified engineering support with our trusted partners, including NEC, LG Ericsson, Microsoft, Unify, Gamma, BT, and Mitel.
  • Industry-leading SLA
    Our average monthly response SLA is 96%.
  • Customer Portal
    Logging requests through our portal offers quicker response time from our support desk and easy contact between your business and the engineer working on your resolution.
  • Monitoring
    Our support desk monitors your system to ensure any faults are identified and resolved before impacting your day-to-day business operation.
  • Remote Fix
    Diagnostics and programming delivered remotely by our qualified engineers reduce our fix time down to industry-leading levels.

Communicate Better Today

Find out more about our market leading Voice Solutions.

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