itBusinessCare Onsite

IT Services

Our OnSite package extends the cover provided by the prior itBusinessCare packages to include permanent onsite engineering.

Why choose itBusinessCare Onsite?

The OnSite solution builds upon and provides the same benefits of the standard and advanced packages but makes provision for between one and 10 engineering professionals from TMT to be permanently on-site at customer premises, operationally running IT in support of your business needs.

Designed for larger businesses, or those with an extra focus on IT, TMT will place skilled engineering professionals on customer premises as required. Each contract is tailored to the needs of individual clients and may consist of one to 10 professionals onsite. The team continues to have full access to the TMT helpdesk, escalation services, and third-line expertise included within the core itBusinessCare solutions.

itBusinessCareitBusinessCare AdvanceditBusinessCare Dedicated itBusinessCare On-site
Desktop & laptop remote support
Printer Drivers & Config (remote support)
Server OS Support
Desktops & laptops (on-site support)
Printer Drivers & Config (on-site support)
Field Engineering
Your own dedicated engineer
Permanent engineer on-site
Virtual IT Director
Managed print service
Data backup & disaster recovery
Out-of-hours support

* Additional Services