itBusinessCare Advanced

IT Services

Our Advanced package extends the core itBusinessCare proposition to include onsite engineering as standard with the service.

Why choose itBusinessCare Advanced?

If a resolution to a problem requires an onsite specialist, they will attend the site rapidly and promptly. As with all TMT IT support packages, service issues or change requests can be made either via phone, email, or via the dedicated TMT support portal. Out of hours cover is also available as an additional option.

itBusinessCare itBusinessCare AdvanceditBusinessCare DedicateditBusinessCare On-site
Desktop & laptop remote support
Printer Drivers & Config (remote support)
Server OS Support
Desktops & laptops (on-site support)
Printer Drivers & Config (on-site support)
Field Engineering
Your own dedicated engineer
Permanent engineer on-site
Virtual IT Director
Managed print service
Data backup & disaster recovery
Out-of-hours support

* Additional Services